Terms & Conditions

Thank you for visiting Utility Resource Guide Technologies Inc.’s (“Utility Resource Guide”) website (the “Site”). The Site makes available to your certain content for informational purposes. Please carefully read these terms of use (the “Terms”). By using our Site, you thereby agree to the Terms. If you do not agree to the Terms, you should exit our Site and not use or review any of the information that is posted on this Site.

Intellectual Property Rights. Utility Resource Guide owns the copyright in the Site and its content, including its overall appearance, graphics design and underlying source files. You may download or copy material from our Site, only for your own personal, non-commercial use. Any other use is forbidden. Except as permitted above, you may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into, frame or use for any public or commercial purpose the contents of this Site without the prior written permission of Utility Resource Guide.

The entire contents of this Site are protected by copyright and/or other intellectual property rights. No copyright notices, other intellectual property or legal notices or other identifying information may be removed from downloaded materials.

Utility Resource Guide’s name, ‘Architects of Energy’ and other Utility Resource Guide product names and logos referenced in this Site are trademarks or service marks of Utility Resource Guide or its affiliates and may not be used without prior written permission from Utility Resource Guide. Other featured words or symbols used to identify the source of goods and services may be trademarks of their respective owners. You may not separate from this Site, or copy or download separate from our Site, or otherwise use any of these marks or logos. Nothing contained in this Site should be construed as granting any license or right to use any of these marks or logos.

Use of Non-Personally Identifying Information. Subject to the provisions below in respect of personal identifying information, any communication or material that you transmit to Utility Resource Guide through the Site, by electronic mail or otherwise, including any data, questions, comments, suggestions and the like, is, and will be treated as, non-confidential and non-proprietary information. Please do not transmit any confidential information to or through this Site. Utility Resource Guide may use such communication or material for any purpose whatsoever including, without limitation, for disclosure, reproduction, and publication. Utility Resource Guide will be free, without any compensation to you, to use any concepts or know-how contained in any communication or material that you send to our Site for any purpose whatsoever.

Use of Personally Identifying Information and Privacy Policy. Utility Resource Guide will use your personally identifying information only for the purposes specified in its Privacy Policy. Please see Utility Resource Guide’s Privacy Policy for further details on how information may be gathered by Utility Resource Guide and used on this site.

Our Commitment to Security. We have put in place physical and electronic procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Links. Our Site may be linked to third party websites. Utility Resource Guide has no control over the content or information posted on such third-party websites and we do not assume any responsibility or liability therefore. Third party websites may have terms of use and privacy policies that are different from those that apply to the Site. You should refer to these third-party websites’ respective privacy notices and terms of use.

Limitation of Liability; Disclaimers. Utility Resource Guide has made and will continue to make all reasonable efforts to include accurate and up-to-date information on this Site. However, Utility Resource Guide cannot guarantee that the information posted on this Site or available from this site, by download or otherwise, is 

accurate, complete or suitable for any purpose. In addition, Utility Resource Guide cannot guarantee that the content posted on this Site has not been affected by technical malfunctions or unauthorized tampering. Utility Resource Guide does not guarantee that material on this Site will be free from infection, viruses, worms, Trojan horses and/or other code that has contaminating or destructive properties. It is your responsibility to take protective steps such as virus checking.

Any warranty and service information posted on this website is provided for general informational purposes only.  Such information may not apply to all products.  Only the warranty and service terms included the definitive agreement between Utility Resource Guide and customers shall be binding on the parties.

Utility Resource Guide may alter or remove materials from this Site at any time. TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, UTILITY RESOURCE GUIDE MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, WITH RESPECT TO THE USE OF THIS SITE OR ANY INFORMATION POSTED ON OR AVAILABLE FOR DOWNLOAD FROM, OR SERVICES OBTAINED THROUGH, THIS SITE. IN NO EVENT WILL UTILITY RESOURCE GUIDE, ITS AFFILIATES, EMPLOYEES OR OFFICERS BE LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RESULTING TO YOU OR TO ANY THIRD PARTY DIRECTLY OR INDIRECTLY FROM ANY USE OF THIS SITE OR DEFECT IN THIS SITE OR ANY INFORMATION CONTAINED IN THIS SITE, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR OTHER INDIRECT DAMAGES.
BY USING THIS SITE, YOU EXPRESSLY ASSUME ALL RISK THAT THE INFORMATION AND MATERIALS ON THIS SITE MAY BE INCOMPLETE, INACCURATE, OUT-OF-DATE, OR MAY NOT MEET YOUR NEEDS OR REQUIREMENTS.

Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You are responsible for checking your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

You will indemnify and hold harmless Utility Resource Guide, its affiliates, and any of their respective officers, directors, and employees, from and against any and all damages, judgments, settlements, penalties, costs and expenses (including attorneys’ fees) paid or incurred in connection with claims due to, resulting from or arising in connection with your use of this Site or breach of this Agreement.

Revision and Update of Terms. Utility Resource Guide may revise the Terms at any time without notice by updating this Site. All updates to the Terms will be posted on this page. You are bound by any revisions or updates. You should periodically visit these Terms to review the current terms that apply to your use of our Site.

Last update: December 23, 2022.

Governing Laws. The Terms are governed and interpreted pursuant to the laws of the State of Israel, notwithstanding any principles of conflicts of law. If you access this site from another jurisdiction, you are responsible for ensuring compliance with any local laws relating to access and use of this Site.

If you have any questions or concerns about the Terms for this Site you may contact us at support@Utility Resource Guide.com

Terms & Conditions

This privacy statement explains the privacy practices of Utility Resource Guide for users of the websites of Utility Resource Guide, including the Utility Resource Guide Monitoring Platform (collectively, the “Site”).

Utility Resource Guide’s Commitment to Privacy

Utility Resource Guide respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy statement explains Utility Resource Guide’s policy regarding the collection, use, disclosure, and protection of Personal Information. The terms of this privacy statement apply to information collected from you unless different terms are specified as part of a special offer or in another form or contract, we provide you.

Account Information

Except as otherwise set forth herein, we will keep confidential any Private Information related to your account with us.

What is Personal Information?

Personal Information is information that can be directly associated with an identifiable natural person such as a customer’s name, address, telephone number, email address, or credit card number.

Collection of Personal Information

We collect Personal Information that you provide us, such as when you:

  • Register to use the Site or to receive our newsletter
  • Register to use the Utility Resource Guide Monitoring Platform
  • Use the administrative interface of the Utility Resource Guide Monitoring Platform to provide information related to your photovoltaic system and account
  • Place an order or purchase products or services online
  • Contact our customer support whether by phone, email, or chat

We may automatically collect some information when you visit our Site such as the site from which you linked to us, and the time and date of your visit, purchases, and activities. We also collect information received from third parties to the extent that they have represented that they have entered into an agreement with you for connectivity of the Utility Resource Guide products to our monitoring platform. Utility Resource Guide does not knowingly collect Personal Information from children under the age of 16, and you must be 18 years of age or older to establish an account on the Site.

You may contact us to request that we disclose to you the categories, sources, commercial purpose, categories of third parties we share the Personal Information with and specific pieces of your Personal any Information that we have collected. Furthermore, you have the right to request that we delete any Personal Information we have collected from you (please note that such deletion may prevent you from accessing the free services offered to you by us, including but not limited to the services provided to you under our Monitoring Platform

Use of Personal Information

Utility Resource Guide does not sell or rent Personal Information to third parties without your prior consent. Utility Resource Guide does not share or disclose Personal Information to third parties without your prior consent, except in the limited circumstances described below under the heading “Disclosures”.

Utility Resource Guide’s Commitment to Privacy

Utility Resource Guide does not sell or rent Personal Information to third parties without your prior consent. Utility Resource Guide does not share or disclose Personal Information to third parties without your prior consent, except in the limited circumstances described below under the heading “Disclosures”.

Disclosures

We may disclose Personal Information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal process or contractual necessity, respond to any claims, or to protect the rights, property, or personal safety of Utility Resource Guide, our customers, or the public. Information about our customers, including Personal Information, may be disclosed if it is necessary for legitimate purposes, for example as part of, or during negotiations of, any merger, sale of company assets, or acquisition. Other than in circumstances enumerated above, we have a policy of obtaining a person’s consent if we intend to process his/her Personal Information.

Protection of Personal Information

Utility Resource Guide has put into place security measures in an effort to protect Personal Information from loss, misuse, or alteration while it is under our control. Personal Information we collect is stored electronically. We use technical, contractual, administrative, and physical measures in an effort to protect against unauthorized access.

Account information is accessible online only through the use of a password. To protect the confidentiality of Personal Information, you must keep your password confidential and not disclose it to any other person. If other people have access to your email, they may be able to obtain access to your password and obtain Personal Information about you or change information about your user profile.

While we use reasonable measures to protect information that is stored within our database, and we restrict access to information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff, we cannot guarantee the security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of account information at any time. We cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your Personal Information when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Choice

By registering for any part of the Site or any services or news provided by us, you agree to receive promotional messages from Utility Resource Guide. If at any time you wish to stop receiving promotional information from Utility Resource Guide, you may opt out by doing one of the following:

  1. Calling our service representatives at the phone numbers provided at https://www.Utility Resource Guide.com/corporate/contact
  2. Emailing us at support@Utility Resource Guide.com
  3. Clicking on the “unsubscribe” link on our newsletters

Aggregate Information

Personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services, or customers, from which individual customer identities have been removed and a specific person cannot be identified through such information. Aggregate information is also any information or data that we collect from inverters and power optimizers which are available to you via the Utility Resource Guide Monitoring Platform. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no Personal Information will be included in the resulting data. Likewise, information about the products or services you use or purchase may be collected and combined with information about the products and services used or purchased by others, but no Personal Information will be included in the resulting data. Among others, aggregate data helps understand trends and customer needs so that new products and services can be considered, and so existing products and services can be tailored to customer desires.

Utility Resource Guide appreciates the importance of safeguarding the privacy of your Personal Information that may be provided to us. Utility Resource Guide does use and disclose de-identified aggregate information, for the purposes of evaluating and improving our services and tailoring our products and for commercial purposes. Utility Resource Guide may choose at its sole discretion to transfer, sell, provide, or share such information with third parties, including to Utility Resource Guide’s business partners for commercial purposes.

What Are Cookies and Are You Required to Accept Them?

Read more about our cookies policy.
  

Online Links to Other Sites

Through our Site, users can link to other websites of third parties that provide useful information. Any information you provide on the linked pages is provided directly to this third-party and is subject to that third party’s provider’s privacy policy. Utility Resource Guide is not responsible for the content or privacy practices of websites to which we link. Links from our site to third party’s or other sites are provided for your convenience. We encourage you to learn about the privacy practices of each website before providing them with any information.

 Questions or Concerns

If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can contact us at Call me at 1-310-940-8886 or the phone numbers provided at https://www.Utility Resource Guide.com/corporate/contact, or through any other method mentioned under the heading “Choice” above

Changes to this Statement

Utility Resource Guide reserves the right to change this privacy statement at any time but will alert you that changes have been made by indicating at the bottom of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your information will be used. If there is ever a material change to how we use your information and the new uses are unrelated to uses we disclose in this statement, the amended Privacy Policy will be posted on the Site for your acceptance or confirmation, and you will be required to accept or confirm such changes prior to your continued use of the Site or the Utility Resource Guide Monitoring Platform.

Last revised: December 23, 2022